FAQ

Do you offer online classes?

• No, all of our classes are in-person.

Do I need to have a membership to take a class?

• You can sign up for a single class at a time without a membership. Drop-ins are also welcome (if we have room)! See here for current single-class rates.

What is a Trial Class?

• Offered at a discounted rate (one time only), this gives you an opportunity to trial one of our classes to see if Second Spring Method™ is a good fit.

How do I Sign up for a Trial Class?

• Select the “Buy a Package” tab on our homepage found on the left hand side at the bottom of our menu. There you can book a “Trial Class.”

What does a membership include?

• The memberships are tiered based on how many classes you take per week. Being a member also allows you to attend workshops free of charge. See our Membership Signup page for details about each tier and current rates.

Can I add a single class when I have a membership?

• Yes, it will be charged at the discounted rate, depending on your membership. See our membership page for current discount rates.

Is there a contract for membership?

• No, but if you cancel your membership in the middle of the payment cycle, you will not be reimbursed the difference. You may continue your classes until the cancellation date.

How is the membership billed?

• Your membership is automatically billed monthly on the date of your first class

How do I buy a membership?

• Please email info@secondspringmethod.com or ask your fitness instructor at the end of class. One of our employees will help get you set up.

How do I track how many classes I have left?

• Memberships and class-packages can be tracked through your Jane account under “Packages & Memberships.” Here you can see how many classes remain under your subscription.

How do I purchase a class-package?

• Select the “Buy a Package” tab on our homepage found on the left hand side at the bottom of our menu.

How do I track how many classes I have left?

• Memberships and class-packages can be tracked through your Jane account under “Packages & Memberships.” Here you can see how many classes remain under your subscription.

When does my package expire?

• Your class-package expires 6 months from the date of purchase.

What is the class cancellation policy?

• You must cancel your class at least twelve (12) hours in advance or you will forfeit the class. We understand that illnesses arise and we will assess those on a case by case basis regarding the policy.

Can I reschedule?

• Yes you can reschedule within the twelve (12) hour cancellation window for the same week, otherwise you will forfeit the class.

If I miss a class will I be behind the rest of the class?

• Classes are asynchronous and you will just pick up where you left off of your personal regimen.

What hours are you open?

• Our studio is currently offering classes on Tuesdays, Thursdays, and Saturdays. We are constantly assessing and will be offering more classes as the need increases. When our studio is closed, we will respond to phone messages, texts, and emails during typical weekday work hours.

Where can I park?

• There is free street parking out front or in neighborhoods nearby; please do not park in the lot in front of the 7-Eleven.

Are you close to public transportation?

• Yes! We’re a 15 minute walk from the Ridgeland stop on the Green Line; go north on Ridgeland (12 min) and turn right on Chicago (3 min); we’re on the north side of the street (on your left).

• Buses:

  N/S Bus 86 stops at Ridgeland & Chicago, walk 3 minutes east on Chicago, we’ll be on the left.

  N/S Bus 91 stops at Austin & Chicago, walk 8 minutes west on Chicago, we’ll be on the right.

  E/W Bus 66 line ends at Chicago & Austin Terminal, walk 9 minutes west on Chicago, we’ll be on the right.

  E/W Bus 313 stops at Lake & Harvey, walk 11 minutes north on Harvey, then turn left on Chicago, we’ll be on the right.goes here